Frequently Asked Questions.

When can I reach you by phone?

You can reach us by phone from Monday to Friday from 10.00 to 12.00 hours.

Ben Housing (rental) 010 – 204 06 61
Ben Vastgoedbeheer 010 – 302 73 97

I am looking for a home, how do you work?

Take a look at our "How do we work?" page. On this page we explain how the rental process works.

How do I know if a home is still available?

All homes on the website with the label "new" are still available.

How can I make an appointment for a viewing?

If, after carefully reading the ad text and viewing the photos, you are interested in a home,
follow the steps described on the "how do we work" page.

Can I rent a home without viewing it?

Yes, that is possible. We do, however, recommend viewing a home to avoid any
disappointments. But if a viewing is impossible, we can send you photos/films to give you an idea of the property in question.

What documents do I need to provide to rent a home?

On the "How do we work" page, you can find out what documents you need to provide in order to rent a home.

Do students also qualify for a home?

The requirements are described in the text for each home. In many cases, properties are also suitable for students.

What is the process after the viewing?

If you are interested in renting the home after the viewing, let the broker know as soon as possible. This can be done by email, phone or WhatsApp.

Who decides which potential tenant can rent the home in question?

The owner of the property.

How long does it take before a choice is made?

We always try to provide clarity as soon as possible. In most cases, we can inform you within a maximum of one week.

Do you apply an income requirement?

We do for some homes, this can vary from property to property.

How can I obtain a landlord statement?

You are advised to send an email to info@benvastgoedbeheer.nl.

When do I get my deposit back?

Your deposit will be returned (on correct return delivery) in most cases within 8 weeks at the latest.

Where can I make a technical report?

If your rented property is managed by Ben Vastgoedbeheer, you can submit your technical report via app.facilitee.com

Can I get a temporary rental contract?

Yes you can with a maximum term of 2 years and in case of shared housing a maximum of 5 years.

How can I stay informed about new offers?

Keep an eye on our website www.benhousing.nl and we are active on Instagram and Facebook.

What if I want to rent out a home? What is the process?

You can call us on 010 – 20 40 661 on weekdays between 10.00 and 12.00 hours and/or send an email to info@benhousing.nl. Check out our "how does it work?" page for more information.

What does "rented out with reservation" mean?

This means that the home in question is as good as rented out, there is then still a small chance that the home will still become available. This depends on various surrounding factors.

As a potential tenant who has shown interest in a home, how do I know whether the property is available for me or not?

Ideally, we would like to keep all potential tenants informed about the rental process. However, this is unfortunately not possible due to the huge housing shortage. We advise you to keep an eye on our website, where you can see whether a home has been rented out, whether or not with conditions.

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We are your real estate agent for rental in and around Rotterdam.